As we look forward to the blessed month of Ramadan, a time for reflection, generosity, and community, we are inspired by the significant impact you have made through Goodbricks. Your dedication to supporting our Muslim Community drives us, and we are honored to facilitate your noble endeavors.
In our continuous effort to improve and sustain the high-quality service you expect, we wish to inform you of an upcoming update to our fee structure, effective from the first day of Ramadan, March 11, 2024. This adjustment is aimed at ensuring the platform's sustainability and enhancing our services.
Goodbricks Platform Fee: To support these enhancements, a nominal Goodbricks Platform Fee of 1.5% per transaction will be introduced. This fee applies to payments processed through the Goodbricks platform.
Third-Party Payment Processing Fees: Please note that the existing third-party payment processing fees will remain unchanged. We will continue to work closely with our payment processors to ensure seamless transactions for your fundraising activities.
Non-Profit Discounted Rate for Online Txns
2.2% + $.30 non amex txns
3.5% + $.30 amex txns
Terminal Transactions - Add 0.5% to the above rate.
Rest assured that our fees are highly competitive and transparent, and we believe that they represent excellent value for our services. With the cover the fees option that allows your donors to cover the fees, you end up paying a lot less than these rates.
For example, for a $100 donation received and the donor covers the fees (currently set at 3%) - Your Organization would receive $103.00 - ($2.20 + $0.30) - ($1.50) = $99.00 for an effective rate of 1%.
NO ACTION IS NEEDED FROM YOUR ORGANIZATION, CHANGES WILL HAPPEN AUTOMATICALLY ON MARCH 11, 2024 INSHAALLAH.
Exciting Enhancements on the Horizon: We're not just updating our fee structure; we're also rolling out a series of enhancements to the Goodbricks platform. In the coming days, you can expect:
Double the donation fields - Ability to gather information for donation matches.
Post Ramadan Updates • Customer Portal • Enhanced Kiosk Widget
We understand that change can come with questions, and we're here to provide clarity and support as we transition to this new structure. Our goal is to make this process as smooth as possible for you and to ensure that Goodbricks continues to be a platform where your fundraising efforts thrive.
Rest assured we will continue to provide the exemplary service that includes:
Unlimited campaigns, unlimited admins, and unlimited human support with every plan.
Premium suite of fundraising tools to supercharge donations.
Priority tech support making onboarding & implementation a breeze.
Expert coaching designed to pay for itself with increased donations.
As you grow, we grow with you. Count on us to be with you every step of the way.
FAQs on Goodbricks Pricing Updates
Why are you introducing a Goodbricks Platform Fee now?
Since our inception in 2020, Goodbricks has been primarily funded by our founders, who are deeply committed to our mission of supporting Islamic organizations through efficient fundraising. This initial funding approach allowed us to focus on building a robust platform that serves the needs of our community without the immediate need for external revenue streams. As Goodbricks grows, our vision has expanded to include significant enhancements that will provide even more value to our client organizations. To achieve this, we recognize the need to add to our team with skilled professionals who can drive these improvements. Introducing a nominal platform fee is a strategic decision to support this growth, enabling us to invest in the platform's development and, ultimately, in the success of our client organizations. The introduction of this fee is designed not merely as a means to cover costs but as an investment in the future of Goodbricks and the organizations we serve. By strengthening our team and enhancing our platform, we aim to increase donation revenues for YOU (our clients), improve the donor experience, and ensure the sustainability of our operations. This approach ensures that we can continue to provide high-quality service and innovative solutions that benefit our community in the long term.
How were the fees determined?
The fees were carefully calculated to balance the need for platform sustainability with our commitment to ensuring our service remains affordable for all organizations. We aimed to keep the costs minimal while allowing for the continued development and improvement of our services.
Will the third-party payment processing fees increase as well?
No, the third-party payment processing fees will remain unchanged. Our update pertains only to the Goodbricks Platform Fee, ensuring transparency and predictability in your fundraising efforts.
How will the Goodbricks Platform Fee be applied?
The platform fee is 1.5% per transaction. This fee is applied to each transaction processed through our platform, including payments made via Apple Pay, Google Pay, Credit Cards, and Debit Cards. Monies collected from authorized donation pages will be distributed directly to your organization via the linked Stripe account after the deduction of platform fees and payment processing fees.
What improvements can we expect from these updates?
We're not just updating our fee structure; we're also rolling out a series of enhancements to the Goodbricks platform. In the coming days, you can expect:
How will this affect my current fundraising campaigns?
We understand the importance of planning for your fundraising campaigns. The updated fee structure will take effect from the first day of Ramadan, March 11, 2024, giving you ample time to adjust your campaign strategies if needed. Our team is here to assist with any questions or concerns you may have during this transition.
Can we expect more fee increases in the future?
Our goal is to maintain a stable and predictable pricing model. We are not anticipating any price increases in the near future. However, any future changes to our fee structure will be communicated well in advance, with transparency and consideration for the impact on our users.
Who can I contact for more information or if I have further questions?
We're here to help! For more information or any further questions, please reach out to our support team at [email protected]. We're committed to providing you with the assistance you need during this transition.
Why should we continue using Goodbricks when there are other "free" platforms available?
While there are free platforms available, it's important to consider the overall cost and experience they offer. Many of these platforms may not charge a direct platform fee but compensate by imposing higher transaction fees on each donation. Additionally, they often increase friction at the donation pages by soliciting tips from donors, which can detract from the user experience and potentially reduce the likelihood of donation completion. At Goodbricks, we prioritize a seamless donation experience and transparency in our pricing. By introducing a nominal platform fee, we aim to enhance our services and support without significantly impacting the overall cost to you or your donors. This approach allows us to invest in platform improvements directly benefiting our users, such as advanced analytics, user-friendly interfaces, and innovative fundraising tools, without resorting to less transparent means of generating revenue. We believe in offering our partners a platform that balances affordability with high-quality service and user experience, ensuring that your fundraising efforts are as effective and impactful as possible.